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#172: Steve Hui on pivoting the travel industry

By Jordan Michaelides

Steve Hui or “The Points Whisperer” as he’s affectionately known, is the Founder and CEO of iFLYflat – a rewards points specialist service based in Australia. 

If you’ve ever wondered how to create a level of luxury and access to fly Business class for about the price of Economy via using your points, then Steve is your man.

Considering the strange times that we find ourselves in, we spoke with Steve about the near future of travel and if our rewards points are still valuable.

In this episode we covered:

  • Travel industry in COVID-19
  • Forecasting international travel
  • Future struggles for airlines
  • Economic forecast & innovation

Listen to the episode: 

Watch the episode:

SHOW NOTES: 

00:28 – Welcome to Uncommon
01:27 – Guest introduction
01:36 – Lockdown: productivity & activities
05:59 – Noticing COVID-19
10:25 – Working from home
12:30 – Travel industry in COVID-19
17:54 – End of year domestic travel
21:07 – Forecasting international travel
23:15 – Travel industry: Cancellations & Pivoting
30:03 – iFLYflat easing COVID-19 uncertainty 
35:00 – The value of points & AMEX
43:24 – Changing plans & finding value internally
45:35 – Future struggles for airlines
51:55 – Airlines: Opportunities & Investors
57:44 – Economic forecast & innovation
01:03:33 – Annoying questions 
01:05:41 – Morning & evening routine
01:08:24 – Show recommendations
01:09:27 – Best purchase under $200

Links:

CREDITS:

Host – Jordan Michaelides
Executive Producer – Lauren Lopatko
Assistant Producer – Andre Barber
Audio Engineering – Jason Barkhouse
Videography – Ricards Lacis