#172: Steve Hui on pivoting the travel industry

By Jordan Michaelides
June 02, 2020

Steve   Updated

Steve Hui or “The Points Whisperer” as he’s affectionately known, is the Founder and CEO of iFLYflat - a rewards points specialist service based in Australia. 

If you’ve ever wondered how to create a level of luxury and access to fly Business class for about the price of Economy via using your points, then Steve is your man.

Considering the strange times that we find ourselves in, we spoke with Steve about the near future of travel and if our rewards points are still valuable.

In this episode we covered:

  • Travel industry in COVID-19

  • Forecasting international travel

  • Future struggles for airlines

  • Economic forecast & innovation

Listen to the episode: 



Watch the episode:


SHOW NOTES: 

00:28 - Welcome to Uncommon

01:27 - Guest introduction

01:36 - Lockdown: productivity & activities

05:59 - Noticing COVID-19

10:25 - Working from home

12:30 - Travel industry in COVID-19

17:54 - End of year domestic travel

21:07 - Forecasting international travel

23:15 - Travel industry: Cancellations & Pivoting

30:03 - iFLYflat easing COVID-19 uncertainty 

35:00 - The value of points & AMEX

43:24 - Changing plans & finding value internally

45:35 - Future struggles for airlines

51:55 - Airlines: Opportunities & Investors

57:44 - Economic forecast & innovation

01:03:33 - Annoying questions 

01:05:41 - Morning & evening routine

01:08:24 - Show recommendations

01:09:27 - Best purchase under $200

LINKS


CREDITS:

Host - Jordan Michaelides

Executive Producer - Lauren Lopatko

Assistant Producer - Andre Barber

Audio Engineering - Jason Barkhouse

Videography - Ricards Lacis

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